United Health care has been a good company to work with , however LEGACY, who they contract with in my state is terrible. The two companies are in conflict in the way United Health Care promises certain things and Legacy will not honor. Legacy Health system is really a poor system to be involved with . My doctor was not educated well and made a very bad medical call, the office ‘lost’ my paperwork to change doctors twice and after nine months of waiting to change and NOT have a PCP, I left. I also got calls cancelling appointments I made because in error, they thought I was medicaid (never have been) instead of medicare. Overall, Legacy health demonstrates an indifferent attitude toward the patient. WOULD NOT ENCOURAGE ANYONE TO USE LEGACY. Although I very much like United Health care, I am leaving due to the conflict on what they promise and the REAL services one on medicate receives.