“I actually had a bad experience turn into a positive one. I canceled my policy within the 30 day time period and didn’t get my refund. Ended up spending about 15 minutes on hold (understandable this time of year) and was getting frustrated. Belinda answered and was extremely helpful! She took care of all my needs in a friendly and professional manner. If a company will say what they do and do what they say they are good in my book.”